FREQUENTLY ASKED QUESTIONS
Every single sea sponge has its own unique shape, but the dimensions are the same as description. That’s why some sea sponges may be slightly different from the photos.
If you are not happy with a product, please contact us and we will give you instructions on how to proceed with the return.
Note: Due to hygiene reasons, we do not accept returns for used products. However, if you have a problem with a product, please contact us and we will assist you as good as possible.
If a product is out of stock, we try hard to restock within 2 weeks. However, please understand that restock times may vary.
The large majority of our orders are delivered by our courier within 3-5 working days. For some areas and for International orders, delivery may take up to 10 days.